Shipping policy
U.S. Policy
We accept returns from U.S. customers only within 7 days of delivery.
- Items must be unworn and returned with the original tags.
- The item must include the clear garment packaging/SKU label.
- No exchanges are accepted.
- The following items are final sale and non-refundable: swimwear, bodysuits, intimates, jewelry, face masks, and beauty products.
- For dropshipping orders, customers must contact us directly to request a return. We will submit the return request through Trendsi, which handles the return logistics and refund process.
- Returns are subject to the applicable return requirements and approval.
International Orders
All international orders are final sale and non-refundable.
We currently do not accept returns or exchanges from customers outside the United States.
By placing an international order, customers acknowledge and agree that:
- No returns are accepted.
- No exchanges are accepted.
- All international purchases are final sale.
- Swimwear, bodysuits, intimates, jewelry, face masks, and beauty products are also final sale and non-refundable.